Support that does not stop after one call.
With Paradigm, support is not limited to a few calls or basic troubleshooting. Our team is
approachable, friendly, and ready to help your clinic work through real day-to-day questions —
so your team feels supported, not left on its own.
Frequently asked questions
What support is included with my plan?
All Paradigm plans include access to our Canadian support team via email and in-app chat. Higher plans include priority response times.
Do you help with onboarding?
Yes. Every clinic gets a structured onboarding plan, including data migration support where applicable.
Is Paradigm cloud-based?
Yes. Paradigm runs in a secure Canadian cloud with role-based access and encrypted backups.
Can Paradigm work for multi-location practices?
Yes. Our Custom plan is designed for multi-location and group practices with specific implementation needs.
How do I request a demo?
You can book a personalized walkthrough on our contact page.
Can’t find what you need? Get in touch.
Need a hands-on walkthrough?
Book a demo with our team — we’ll tailor it to your clinic.