SMS Features You’ve Been Asking For!

During the lockdown, we were hard at work so that we could bring your wishlist features to life! Dental offices are moving to more efficient ways to stay in touch with their patients. As a result, we have released some new SMS features for your Paradigm Clinical dental management software that will enhance your patient communication:


SMS Forwarding

No longer will you be limited to managing your texts from Paradigm at the clinic. With SMS Forwarding, any replies you get from your patients will be forwarded to a designated phone number.

You can stay in touch with your patients even on days the office is closed and ensure that no messages are missed – especially when patients have an emergency that needs immediate attention.


SMS Statements

Continuing our efforts to help offices go paperless, we’re releasing the much-anticipated SMS Statements feature. You can now send out batch invoices to all patients via SMS so that they can access it quickly and conveniently.

This can be done easily by running an Accounts Receivable list on My Contact Pro and sending out the text. Patients will then receive a unique link that will bring up their account and outstanding balance.


SMS Newsletters (Coming Soon!)

Email newsletters can sometimes end up in spam folders, meaning your patients end up missing important updates from your dental office. So, on top of emailing your newsletters, you will also have the option to send it through our upcoming SMS Newsletters feature.

Patients can click the link from your text to bring them directly to your newsletter. This is especially helpful for making any urgent announcements and giving details without being limited by the text message length.

Note: Paradigm V8 and our SMS Service are required to use these features. Contact us to learn more about upgrading your software.


We created these features with dentists in mind so that they can better connect with their patients, anywhere and anytime. Building on this connection shows your patients your care and dedication to them. In turn, you build patient loyalty and keep them coming back.

If you would like to learn more about our SMS services, new features or My Contact Pro, you can give our office a call at (905) 946-1477 or email us at