Paradigm Clinical: The Importance of Patient Engagement

dental practice management software

As an innovative dental practice management software, Paradigm Clinical has a two-way SMS text messaging module called My Contact Pro.

My Contact Pro is a communication tool that allows messages to be sent to multiple dental patients at once, which ultimately helps with increasing patient engagement and retention rates.

For instance, the dental practice management software’s module can be used to notify patients of appointment availability. The messages being sent out to dental patients are customizable as well, allowing you to tailor them to specific needs. These may include patients on treatment plans, on a waiting list, who are already booked and would like to schedule a different time, and even patients who have recare appointments.

Alongside My Contact Pro is the Patient Connect module, which is a customized cloud-based portal. Patient Connect lets patients send messages to an office, as well as check for their upcoming dental appointments, request an appointment, and even pay outstanding fees from anywhere at any time.

With the power to request appointments by choosing their preferred dates and times at their convenience, your patients would no longer have to be put on hold or even wait for a call back. This not only improves the workflow of your dental office, but helps with filling out your office’s appointment book — ensuring that there is always a flow of patients for increased profitability.

To learn more about our Paradigm Clinical dental practice management software and its innovative capabilities, feel free to either email us at or call our sales manager at 1-800-655-5762. The Logic Tech team would be happy to help and answer all of your questions.